Frequently Asked Questions
Everything you need to know about shopping with Cham Store.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your claim.
How do I find my correct size?
Each product page features a detailed size guide with measurements. We recommend comparing these measurements to a similar item you already own for the best fit.
What payment methods do you accept?
Cham Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window after purchase where you can request a cancellation or address change by contacting our support team.
Are your materials sustainably sourced?
We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.